Focus on Client Satisfaction and Communication
The Company aspires to render sound professional services and give importance to client's satisfaction in terms of timely and effective delivery of services.
The Company recognizes that open and ongoing communications with the client is imperative for ensuring timely response to the client's requirements and execution to be foremost.
The Company, by utilizing the experience and expertise of the team members, has devised a risk-based audit approach to ensure that the audits, besides ensuring compliance, help in identification of critical areas where business related controls require improvements thus enabling the management to take actions to strengthen the controls. A gap between the clients expectation and perception of the client’s requirements is highly undesirable. Thus, emphasis is on defining clients requirements, feedback and using this communication process to enhance services rendered.